Question to the Department for Business, Energy and Industrial Strategy:
To ask Her Majesty's Government what discussions they have had with energy suppliers about the practice of automatically imposing rises in direct debits without prior discussion with consumers.
Ministers continue to engage extensively with Ofgem and senior representatives in the energy sector to understand the ongoing situation around rising energy prices. If customers do not receive prior notice of changes to their direct debit payments, they can make a complaint to their energy supplier.