Question to the Home Office:

To ask Her Majesty’s Government, further to the answer by Baroness Neville-Rolfe on 9 July 2015 (HL Deb, col 243), what action the City of London Police and Action Fraud have taken to enforce the ticket touting controls set out in the Consumer Rights Act 2015; and what action is being taken in cases where the law is being broken.

The City of London Police is working closely with the Society of Ticketing Agents and Retailers and is actively part of a number of initiatives they are taking to raise standards within the ticketing industry. They are also engaging directly with organisers of major ticketing events in an attempt to stop ticketing touts obtaining tickets on a large scale and proactively search for new websites set up to sell tickets which are in high demand. The City of London Police is also actively engaged with the Department for Business, Innovation and Skills in their review of secondary ticketing platforms.

All ticketing fraud reports received through Action Fraud, where viable lines of enquiry can be identified and links between cases can be seen, are disseminated by the National Fraud Intelligence Bureau to the local police force for investigation.