Payment Exception Service

(asked on 6th June 2022) - View Source

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what steps they are taking to promote the new Payment Exception Service for those who can no longer receive payment via the Post Office card.


Answered by
Baroness Stedman-Scott Portrait
Baroness Stedman-Scott
Opposition Whip (Lords)
This question was answered on 20th June 2022

The Payment Exception Service is not actively promoted. The department policy is to pay claimants and pension recipients directly into a transactional account of their choice such as a bank account, building society account, credit union account, internet-based account, or a basic bank account.

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