Out-patients: Attendance
(asked on 5th March 2018) - View Source
Question to the Department of Health and Social Care:
To ask Her Majesty's Government how many missed appointments at hospital out-patient services there were in each year between 2007 and 2017; and what is their estimate of the total cost of missed appointments at hospital out-patient services in each year between 2007 and 2017.
Data for missed outpatient appointments in the years 2006-07 to 2016-17 is provided in the following table. This includes consultant and non-consultant-led appointments. Information surrounding the cost of missed appointments at hospital out-patient services is not collected centrally.
Year | Total outpatient appointments | Did not attend (DNA) appointments | DNA appointments as % of total appointments |
2006-07 | 63,217,226 | 5,311,966 | 8.4% |
2007-08 | 66,649,484 | 5,553,244 | 8.3% |
2008-09 | 74,853,493 | 5,993,680 | 8.0% |
2009-10 | 84,198,458 | 6,690,258 | 7.9% |
2010-11 | 87,998,505 | 6,883,886 | 7.8% |
2011-12 | 90,956,844 | 6,785,034 | 7.5% |
2012-13 | 94,091,748 | 6,860,222 | 7.3% |
2013-14 | 101,844,824 | 7,095,839 | 7.0% |
2014-15 | 107,188,423 | 7,442,949 | 6.9% |
2015-16 | 113,298,661 | 7,519,829 | 6.6% |
2016-17 | 118,578,912 | 7,938,009 | 6.7% |
Source: Hospital Episode Statistics , NHS Digital
This is a count of hospital appointments, not individual patients, as the same person may have been booked into a National Health Service hospital on more than one occasion.