Question to the Department for Work and Pensions:

To ask His Majesty's Government when they will publish their evidence review on the drivers of food bank usage; and whether they have considered the potential merits of including the need to use a food bank, alongside undue hardship, in the criteria which may exempt claimants from having deductions taken from their universal credit claim.

The Department reallocated resources to prioritise work to help the COVID-19 effort. This caused delays to some work, including this literature review. The department has subsequently decided not to restart the review, as it summarises publicly available information and does not contain any new research carried out by the Department. However, we continue to monitor new research and evidence produced by external organisations.

The Department has recently published new data from the Family Resources Survey on household food security, giving us a better understanding of who is most at risk. We have also included new questions in the family resources survey for 2021/2 which will be published in March 2023 and further expand our evidence in this area. This underlines how seriously we take the issue of food insecurity.

The Government recognises the importance of supporting claimants to manage their liabilities. Under Universal Credit, there is a co-ordinated approach to deductions from benefit, which supports claimants to manage their financial obligations. The primary aim of deductions in Universal Credit is to protect vulnerable claimants by providing a last resort repayment method for arrears of essential services. We continue to aim to strike the right balance between ensuring those protections are in place and allowing claimants to retain as much of their award as possible for day-to-day needs.

There has been no specific consideration around the merits of including food bank usage when considering claimants for an exception from deductions. However, if a claimant is struggling financially, they can ask for the amount of the following deductions to be reconsidered:

• Repaying benefit overpayments,
• Social Fund loan; and
• rent arrears.

For benefit overpayments and Social Fund loans, deductions can be reduced or deferred for a period. DWP will always try to ensure that Government debt is recovered effectively without causing undue hardship.

For rent arrears, claimants can ask Universal Credit staff to exercise their discretion to fix rent arrears deductions at the lowest rate in legislation – 10% of the Standard Allowance. This can be done using the Journal or by phone. However, staff would not agree to remove a rent arrears deduction entirely in order to ensure a claimant is protected from eviction.

For those repaying a New Claim Advance, a deferral of up to 3 months is available, in exceptional circumstances, which allow those claimants to temporarily receive their Universal Credit awards without advance repayments being deducted.

We encourage anyone unable to afford the proposed rate of repayment to contact DWP Debt Management at the earliest opportunity - all DWP notifications advise how to get in touch. We seek to do as much as we are able to support claimants through the recovery of their overpayments.