General Practitioners: Internet

(asked on 4th March 2025) - View Source

Question to the Department of Health and Social Care:

To ask His Majesty's Government what assessment they have made of the impact of online systems for booking same-day GP appointments on elderly and disabled people who cannot use a computer or the internet independently.


Answered by
Baroness Merron Portrait
Baroness Merron
Parliamentary Under-Secretary (Department of Health and Social Care)
This question was answered on 12th March 2025

NHS England has published a framework for National Health Service action on digital inclusion and is developing further resources to support practical actions. All programmes are actively considering how they can contribute to improvements in healthcare inequalities and digital inclusion. Digital health tools are part of a wider offering that includes face-to-face support and telephone services, with appropriate help for people who struggle to access digital services.

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