Question to the Cabinet Office:

To ask Her Majesty's Government, following the announcement of the lockdown on 23 March, between which dates was the letter and enclosed leaflet from the Prime Minister updating recipients on the steps being taken to combat COVID-19 despatched; and what were the maximum number of days allowed, under any contractual arrangements, between date of despatch and date of delivery.

In light of the Coronavirus pandemic, the Government has developed a national campaign to provide information, guidance and reassurance to the public.

As part of this, a letter from the Prime Minister was sent to every UK household to urge them to stay at home, protect the NHS and save lives. It also outlined the guidance everyone should follow and the measures the government has put in place to fight coronavirus and to support businesses and workers.

The letter was despatched into Royal Mail’s postal system between 31 March and 6 April. Royal Mail confirmed delivery of all letters by the end of 15 April.

Details of commercially sensitive information such as specific contractual agreements are not normally disclosed.