Question to the Department for Transport:

To ask Her Majesty’s Government whether Southern Rail has made, or is considering, any proposal to provide compensation for regular passengers who do not hold a season ticket.

Holders of day tickets are able to claim compensation through the Delay Repay scheme. On 11 December we introduced Delay Repay 15 which applies to passengers with day single and return tickets as well as to season ticket holders. All passengers are able to claim 25% of the cost of the single fare for delays between 15 and 29 minutes. The existing compensation thresholds will apply for delays from 30 minutes with passengers able to apply for compensation through the train operating company. Delay Repay from 30 minutes is already one of the most generous compensation schemes in Europe.