Question to the Department for Work and Pensions:

To ask His Majesty's Government what qualifications coaches at the Department for Work and Pensions must obtain when working with young people seeking employment.

Work Coaches are not required to hold qualifications that are specific to the work they do with young people seeking employment. They undergo a comprehensive learning journey designed to equip them with the tools, skills and behaviours required to provide a high quality, efficient service to all claimants. Work Coaches receive on-going learning in their roles and access to guidance which is refreshed at regular intervals.