Question to the Department for Work and Pensions:

To ask His Majesty's Government how many Pension Credit applicants are currently waiting for a decision on their eligibility for Pension Credit from the Department for Work and Pensions.

The total outstanding Pension Credit claims as at the end of week commencing 18^th November 2024 was 91,075. This includes 9,343 advanced claims where the application can be started up to 4 months before reaching State Pension age.

These figures are taken from data held on DWP’s Pension Credit system. This is collected for internal departmental operations use only and whilst it is the best source of information available, it is not intended for publication or quality assured to National Statistics standards.

The Department is significantly increasing the resource on Pension Credit to ensure it processes claims as quickly as possible, with around 500 additional staff to support the increase in applications generated from the successful Pension Credit take-up campaign.

If a claim is made by 21 December, Pension Credit can be backdated for three months if the entitlement conditions have been met throughout that period, and if the claimant was eligible, they would also receive a Winter Fuel Payment.