Social Security Benefits
(asked on 7th November 2017) - View Source
Question to the Department for Work and Pensions:
To ask Her Majesty's Government what is their target for the percentage of mandatory reconsideration requests to be refused; what key performance indicators the Department for Work and Pensions has set for (1) Atos, and (2) Capita, in relation to that target; and what contractual penalties will apply to any failure to meet that target.
This question was answered on 20th November 2017
There are no targets within the Department for Work and Pensions and none set for Atos and Capita for upholding applications for mandatory reconsiderations. Each application is considered on its merits.