Northern: Rolling Stock
(asked on 22nd October 2019) - View Source
Question to the Department for Transport:
To ask Her Majesty's Government what plans they have for passengers to be compensated for journeys made on Pacer trains which are still in service on the Northern franchise after the start of 2020.
This question was answered on 5th November 2019
The rail industry has no scheme whereby passengers are compensated on the basis of the quality of the rolling stock provided for each journey they undertake.