Question to the Ministry of Housing, Communities and Local Government:

To ask His Majesty's Government whether they have any plans to regulate property management companies.

The Government is committed to ensuring that those living in the rented and leasehold sectors are protected from abuse and poor service at the hands of unscrupulous property agents.

As set out in the Written Ministerial Statement of 21 November 2024 (HCWS244), the Government is looking again at Lord Best’s 2019 report on regulating the property agent sector. As part of our response to this report, the Government will strengthen regulation of managing agents to drive up the standard of their service.

As a minimum, this should include mandatory professional qualifications which set a new basic standard that managing agents will be required to meet. We will consult on this matter next year.