Question to the Department for Transport:
To ask Her Majesty’s Government how much compensation was paid to passengers for delays and cancellations by each train operating company during the last year for which figures are available.
The compensation figures for all Train Operating Companies operating Delay Repay covering the years 2009-10 to 2014-15 are published on the GOV.UK website, and a copy of the full figures is provided in the attached document. Overall figures are below. Figures for the 2015-16 financial year for all Train Operating Companies are expected to be published on the GOV.UK website later this year.
Amounts in £ (000s)
2014-15 - 25,623
2013-14 - 22,608
2012-13- 12,603
2011-12 - 8,021
2010-11 - 3,256
2009 -10 - 2,981