Gambling: Internet

(asked on 14th September 2021) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask Her Majesty's Government what assessment they have made of support provided by major online gambling companies to tackle problem gambling.


Answered by
Lord Parkinson of Whitley Bay Portrait
Lord Parkinson of Whitley Bay
Parliamentary Under Secretary of State (Department for Culture, Media and Sport)
This question was answered on 11th October 2021

HM Government recognises the role the industry can play in supporting efforts to tackle problem gambling. Operators are required by the Gambling Commission to monitor play to detect customers who are at risk of harm, to intervene to prevent harm, to provide safer gambling tools and self-exclusion schemes including Gamstop, and to direct them to safer gambling information and support.

We welcome recent steps taken to raise standards across the sector, such as the Betting & Gaming Council’s codes of conduct on high value customer schemes and online product design. Gambling operators licensed by the Gambling Commission are also required to make a contribution to fund research, prevention or treatment of problem gambling. The Government secured a commitment from five major operators to increase their contributions tenfold over 4 years, from 0.1% to 1% of Gross Gambling Yield, raising £100 million for treatment by 2023/24.

The Government is also taking action to tackle problem gambling. Following recent measures such as the ban on credit card gambling and the commitment to increase the number of specialist NHS clinics, we are reviewing the Gambling Act 2005 to ensure it is fit for the digital age. We are considering the evidence carefully and aim to publish a white paper outlining any conclusions and proposals for reform by the end of the year.

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