Energy: Meters

(asked on 23rd July 2026) - View Source

Question to the Department for Energy Security & Net Zero:

To ask His Majesty's Government what meetings they have had with the Scottish Government to discuss the issue of properties in Scotland that still have a radio teleswitch service meter, following the radio teleswitch service switch off on 30 June.


Answered by
Baroness Curran Portrait
Baroness Curran
Parliamentary Under-Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 5th August 2026

DESNZ, Ofgem, Scottish Government officials and industry representatives met regularly throughout the RTS phase out, to obtain assurances from energy suppliers ahead of each stage of activity, and monitor suppliers' performance in responding rapidly where issues have arisen.

As the majority of remaining recorded RTS consumers have not responded to multiple contacts from suppliers, despite their signal being switched off between one and twelve months ago, industry believes most are no longer reliant on RTS for heating and hot water.

The Department would encourage any consumers who have not had a replacement to contact their energy supplier to arrange one.

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