Energy: Meters

(asked on 23rd July 2026) - View Source

Question to the Department for Energy Security & Net Zero:

To ask His Majesty's Government what contingency plans are in place for households in remote and island communities that face delays to getting a radio teleswitch service meter replaced with a smart meter, following the radio teleswitch service switch off on 30 June.


Answered by
Baroness Curran Portrait
Baroness Curran
Parliamentary Under-Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 5th August 2026

The Department is aware that some consumers living in remote or rural areas of Scotland have faced historical challenges obtaining RTS meter replacement appointments, due to a lack of installer resource, appropriate technology solutions or logistical challenges.

However, the RTS Taskforce, which the Department sits on, has in the last year led a concerted effort to overcome these historical challenges, resulting in significant progress on RTS replacements in these regions.

The Department would encourage any consumers who have not yet had a replacement to contact their energy supplier to arrange one as soon as possible.

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