East Midlands Railway: Standards

(asked on 30th September 2019) - View Source

Question to the Department for Transport:

To ask Her Majesty's Government what are the contractual requirements between East Midlands Railway and the Department for Transport for the operational performance of that line; and who is responsible for measuring that performance.


Answered by
Baroness Vere of Norbiton Portrait
Baroness Vere of Norbiton
Parliamentary Secretary (HM Treasury)
This question was answered on 8th October 2019

The franchise agreement sets out operational performance benchmarks for Cancellations, Delay Minutes and Short Formations. Network Rail monitors and measures the operational performance of the railways and the Train Operator will provide these numbers to the Department for Transport to monitor their performance against the benchmarks.

The East Midlands Railway franchise agreement, which contains the franchise specific benchmarks, will be published on the gov.uk website in due course.

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