Question to the Department for Transport:
To ask Her Majesty's Government what assessment they have made of the customer experience of long-distance railway journeys for tourists; and what plans they have, if any, to improve that experience.
The latest National Rail Passenger Survey figures for Spring 2019 concluded overall passenger satisfaction for long-distance leisure travellers is 90%.
We are working collaboratively with train operators and other stakeholders to deliver the best possible experience for all passengers both on trains and at stations. This includes investing £48 billion to modernise our rail network to ensure passengers have the services they expect.