Energy: Disconnections

(asked on 4th July 2019) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask Her Majesty's Government, further to the Written Answer by Lord Henley on 26 June (HL16573), what sources of data on the number of households who disconnect their energy supplies due to cost they use to inform their policy-making.


Answered by
Lord Henley Portrait
Lord Henley
This question was answered on 16th July 2019

The energy regulator Ofgem, monitors and publishes data on households who disconnect their energy supplies due to cost, which includes data from their annual Consumer Engagement Survey and from the Citizens Advice self disconnection consumer survey.

Following a call for evidence, Ofgem is undertaking a review of households who disconnect their energy supplies due to cost and has requested that energy companies provide additional information and data to help their analysis. They will publish their response this summer.

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