Energy: Disconnections

(asked on 4th July 2019) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask Her Majesty's Government, further to the Written Answer by Lord Henley on 26 June (HL16573), why they do not hold data on the number of households who disconnect their energy supply due to the cost; and what assessment they have made of the impact of the lack of such data on their fuel poverty policy.


Answered by
Lord Henley Portrait
Lord Henley
This question was answered on 16th July 2019

Government has given Ofgem, the independent GB energy regulator, a statutory duty to protect the interests of vulnerable consumers, with the regulator enforcing rules to protect consumers at risk of debt and disconnection.

Following a call for evidence, Ofgem is undertaking a review of households who disconnect their energy supplies due to cost and has requested that energy companies provide additional information and data to help their analysis. They will publish their response this summer. Government will consider the findings of this review and the potential impact more detailed information about self disconnection could have on how we target fuel poverty policies, such as the Warm Home Discount and ECO Local Authority Flexible Eligibility.

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