Pension Credit

(asked on 1st July 2019) - View Source

Question to the Department for Work and Pensions:

To ask Her Majesty's Government how much funding they provided to charities that work with older people to support the take-up of Pension Credit in (1) 2015–16,(2) 2016–17, and (3) 2017–18.


Answered by
Baroness Buscombe Portrait
Baroness Buscombe
This question was answered on 15th July 2019

The Government is committed to ensuring that older people receive the support they are entitled to. We work with a wide range of stakeholders, including charities to ensure that accurate information about benefits including Pension Credit is available in the places where people are most likely to go to seek information.

The DWP knows that one of the best ways to reach eligible claimants is through trusted stakeholder organisations working in the community and that is why we have developed and resourced the Pension Credit on line toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up.

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Stakeholders and potential claimants alike can use the online Pension Credit calculator to check if they are likely to be eligible and get an estimate of what they may receive. Most recently we have provided to relevant stakeholders a fact sheet about Pension Credit and the changes introduced on 15 May for mixed age couples to ensure they are able to communicate the most up-to-date information to potential claimants.

DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

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