Question to the Department of Health and Social Care:

To ask Her Majesty’s Government whether the results of the cancer patient experience<i></i>survey<i></i>will be used to hold Clinical Commissioning Groups to account for improvements in patient experience through the NHS Outcomes Framework.

Holding clinical commissioning groups (CCGs) to account for delivering improved outcomes for patients is a core part of the CCG assurance process. NHS England is working with NHS Improving Quality to develop better ways of using the Cancer Patient Experience Survey (CPES) data within the National Health Service in order to maximise the impact of the survey, to be able to work with successful and struggling organisations to spread best practice for example. Their intention is that the learning from this can then be transferred across all surveys to understand what the barriers are to implementing change and to showcase best practice where real improvements can be demonstrated.

The CPES survey results are delivered to every organisation so each can see how they compare to other organisations. Currently, the action plans are taken into account as part of Peer Reviews. NHS England would expect that every trust board should know its own survey results and take account of them.

We have been working closely with NHS England on the review of the NHS Outcomes Framework, and will be engaging with stakeholders over the summer ahead of publication in the autumn.