Immigration: EU Nationals

(asked on 20th March 2019) - View Source

Question to the Home Office:

To ask Her Majesty's Government what steps they are taking to ensure that those applying for settled status who do not have a device capable of accessing the internet are still able to apply.


Answered by
Baroness Williams of Trafford Portrait
Baroness Williams of Trafford
Captain of the Honourable Corps of Gentlemen-at-Arms (HM Household) (Chief Whip, House of Lords)
This question was answered on 3rd April 2019

The application process for the EU Settlement Scheme is straightforward and user-friendly, and it is accessible on any smartphone, tablet or computer using internet browsers.

Ensuring that applicants are supported to obtain their status is a core element in the delivery of the Settlement Scheme. A range of direct support has been put in place by the Home Office including an Assisted Digital service for those who do not have the access, skills or confidence to complete the online form.

Support can be provided over the phone, at a local centre or in home with a trained tutor. As of the 21st March there are over 150 centres across the UK supplemented by a network of over 40 tutors.

For those who are unable to access the support mechanisms in place including Assisted Digital, a paper application form will be made available. A triage process will ensure paper application forms are given to those with specific needs and that they are restricted to the individual requesting them.

Reticulating Splines