Aviation: Coronavirus

(asked on 2nd March 2021) - View Source

Question to the Department for Transport:

To ask Her Majesty's Government what plans they have to provide the Civil Aviation Authority with increased powers, including the ability to issue fines, to tackle problems faced by consumers in obtaining refunds on booked flights following travel restrictions imposed due to the COVID-19 pandemic.


Answered by
Baroness Vere of Norbiton Portrait
Baroness Vere of Norbiton
Parliamentary Secretary (HM Treasury)
This question was answered on 16th March 2021

Government is considering the Civil Aviation Authority’s enforcement powers to strengthen consumer protections. The Competition and Markets Authority are reviewing airlines’ handling of refunds to consumers during the pandemic.

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