Question to the Department of Health and Social Care:

To ask His Majesty's Government what steps they are taking, when they implement the recommendations of the Review of patient safety across the health and care landscape in relation to local Healthwatch, to ensure that concerns about the quality of care can be raised with the Care Quality Commission.

The Care Quality Commission (CQC) currently gathers views through the Give Feedback on Care section on the CQC website, which allows people who use services or staff to submit experiences or concerns about a service.

The feedback gathered helps to shape the CQC’s regulatory activity and allows them to identify issues and themes in the quality of care. During their inspections, the CQC will consider information from a variety of sources, which includes feedback received from members of the public regarding their experience of a service, or the experience of someone they represent.

We are not proposing to change this as part of the implementation of the recommendations in the report on the review of patient safety across the health and care landscape.