Driver and Vehicle Licensing Agency
(asked on 14th January 2021) - View Source
Question to the Department for Transport:
To ask Her Majesty's Government what assessment they have made of the impact of closing the (1) telephone helpline, and (2) online advisory support service, of the Driver and Vehicle Licensing Authority; and what plans they have to reinstate these services.
This question was answered on 20th January 2021
The Driver and Vehicle Licensing Agency’s contact centre is open between 8am and 8pm Monday to Friday and 8am to 4pm on a Saturday.
The DVLA’s online services remain available as are the electronic contact centre services provided through email, webchat and social media support channels.