Energy: Debts

(asked on 21st June 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask Her Majesty's Government what steps they are taking to ensure that repayment of debts on prepay energy cards is proportionate and does not lead to increasing debt for customers using prepay (1) meters, and (2) cards.


Answered by
Lord Callanan Portrait
Lord Callanan
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 5th July 2022

Prepayment meter consumers who are repaying a debt, repay a set amount each time they top up the credit on the meter for their current use. Energy suppliers are required under the terms of the supply licence to set repayment rates based on a consumer’s ability to pay.

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