Railways: Ticket Offices

(asked on 14th September 2023) - View Source

Question to the Department for Transport:

To ask His Majesty's Government when they became aware that train operators Southeastern, South Western and Govia Thameslink Railway had halted recruitment of new ticket office staff; and whether they are aware of any other train operators which have taken similar action prior to the start of consultation on ticket office closures; and what assessment they have made of the ability of train operators to fulfil their contractual legal obligations having halted the recruitment of ticket office staff.


Answered by
Baroness Vere of Norbiton Portrait
Baroness Vere of Norbiton
Parliamentary Secretary (HM Treasury)
This question was answered on 27th September 2023

Train operators manage their own vacancies, staffing levels and recruitment processes in line with their annual business plans and are expected to deliver their contractual obligations as good and efficient operators.

Reticulating Splines