Care Workers: Recruitment and Labour Turnover

(asked on 11th December 2025) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment he has made of the potential impact of professional accreditation of home care workers on levels of recruitment and retention; and what discussions he has had with relevant stakeholders on this issue.


Answered by
Stephen Kinnock Portrait
Stephen Kinnock
Minister of State (Department of Health and Social Care)
This question was answered on 30th December 2025

There are beneficial effects of accredited qualifications and structured learning on the recruitment and retention of care workers. Skills for Care data shows that turnover rates are approximately 10% lower for staff who hold a relevant qualification compared to those without. Additionally, staff who received more than 30 instances of training evidenced a turnover rate 3.4% lower than those who recorded only one to five instances, with further information available in Skills for Care’s the ‘State of’ report at the following link:

https://www.skillsforcare.org.uk/Adult-Social-Care-Workforce-Data/workforceintelligence/Reports-and-visualisations/National-information/The-State-of-report.aspx

The Department introduced the Care Workforce Pathway, the first universal career structure for adult social care, which sets out clear skills, and progression routes to help retain staff and attract newcomers by recognising care workers as professionals and promoting development opportunities.

Additionally, we launched the Learning and Development Support Scheme, which provides funding support for training, including recognised qualifications like the Level 2 Adult Social Care Certificate, which provides a portable, recognised foundation of skills and knowledge, aiming to reduce duplication of training and increase retention. Furthermore, the Quality Assured Care Learning Service ensures training is high-quality, meets sector needs, and supports career growth.

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