Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the (a) adequacy and (b) ease of use of the search facilities HM Land Registry uses to allow individuals to establish land ownership.
HM Land Registry has provided individuals with online search services since 2008, enabling anyone to view and download information about land ownership.
As part of its business strategy and transformation plans, HM Land Registry analyses customer satisfaction and experience to underpin service improvements including to examine accessibility, ease of use and plain English. Improved services are in development with the first iteration of a new search service launched on GOV.uk during February 2020.