Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he is taking to increase the speed of (a) award decisions and (b) reimbursement payments for the Access to Work scheme.

We are committed to increasing the speed of (a) award decisions and (b) reimbursement payments under the Access to Work scheme. To support this, we have increased capacity by recruiting additional staff to process applications and payments. Access to Work payments processing is currently meeting the Standard level agreement of 10 days. We also prioritise cases where customers are about to start work or require renewal of existing support.

In March 2025, the Department for Work and Pensions published the Pathways to Work Green Paper, which launched a consultation on the future of Access to Work and how the scheme can better support disabled people in employment. We are reviewing all aspects of Access to Work as we develop plans for reform following the conclusion of the consultation.