Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what discussions he has had with Ofcom on Royal Mail's current service standards for the delivery of letters in response to reports to Citizens Advice of increased postal delays.

The Department has regular discussions with Ofcom on a wide range of issues, including its duty to ensure the provision of a financially sustainable and efficient universal postal service.

Ofcom monitors Royal Mail’s performance and has powers to investigate and take enforcement action if Royal Mail fails to achieve its service delivery targets.