Child Maintenance Service: Complaints

(asked on 15th October 2024) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent data her Department holds on the number of complaints made per month about the Child Maintenance Service.


Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 23rd October 2024

The number of complaints made to DWP regarding the Child Maintenance Service is published within table 11 of the Child Maintenance Service Official Statistics: Child Maintenance Service statistics - GOV.UK. Data is presented on a quarterly basis.

Table 1: Number of complaints received by the Child Maintenance Service

Quarter

Complaints received

Jan to Mar 2015

625

Apr to Jun 2015

625

Jul to Sep 2015

760

Oct to Dec 2015

715

Jan to Mar 2016

645

Apr to Jun 2016

635

Jul to Sep 2016

710

Oct to Dec 2016

695

Jan to Mar 2017

840

Apr to Jun 2017

760

Jul to Sep 2017

645

Oct to Dec 2017

745

Jan to Mar 2018

990

Apr to Jun 2018

1,400

Jul to Sep 2018

1,595

Oct to Dec 2018

1,810

Jan to Mar 2019

2,430

Apr to Jun 2019

2,485

Jul to Sep 2019

2,830

Oct to Dec 2019

2,410

Jan to Mar 2020

2,590

Apr to Jun 2020

1,360

Jul to Sep 2020

1,430

Oct to Dec 2020

1,865

Jan to Mar 2021

1,815

Apr to Jun 2021

1,710

Jul to Sep 2021

1,545

Oct to Dec 2021

1,505

Jan to Mar 2022

1,570

Apr to Jun 2022

1,455

Jul to Sep 2022

1,450

Oct to Dec 2022

1,380

Jan to Mar 2023

1,420

Apr to Jun 2023

1,285

Jul to Sep 2023

1,385

Oct to Dec 2023

1,260

Jan to Mar 2024

1,435

Apr to Jun 2024

975

Note: Figures are rounded to the nearest 5

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