Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what the total number of calls (a) answered (b) abandoned was for each public helpline numbers provided by his Department and its executive agencies for each year from 2015 to date.

This information is not held centrally and would exceed the disproportionate cost threshold to estimate these figures.

Any member of the public can get in touch with the Department for Business and Trade (DBT) helplines on +44 (0) 20 4551 0011 or via our website.