Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, with reference to page 31 of the Cabinet Office Annual report and accounts 2024-2025, HC1372, 23 October 2025, what his evidential basis is for the statement that those services are widely known across government as providing an excellent service.

The services offered by the Cabinet Office functions have seen significant growth in usage, with income increasing by 77% over the last five years. Departments are not mandated to use all the services provided by the functions but opt to use them.

In most cases, the functions have customer boards which provide robust oversight and feedback on how the services they provide are performing. On occasion, teams can also request customer feedback via surveys to ensure the services they are providing are meeting customer requirements.

This feedback along with the continued increase in usage reflects the growing reputation of the functions for providing excellent services.