Public Sector: Mutual Societies
(asked on 19th March 2015) - View Source
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what assessment he has made of the effectiveness of mutuals in the public sector.
This question was answered on 25th March 2015
In 2013, we commissioned the Boston Consulting Group to analyse the financial market for public service mutuals. They found that mutuals can operate effectively across the public sector, improving service quality and driving innovation. In particular, they found mutuals create significant productivity gains: for instance, absenteeism and staff turnover fell by 20% and 16% respectively.