Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what assessment his Department has made of the potential impact of adopting new digital tools on public sector efficiency.

The Government has assessed the potential impact of adopting digital tools on public sector efficiency through detailed analysis.

This work identified up to £45 billion in potential annual benefits from digital transformation, including through automation of routine tasks, migrating services to lower-cost online channels, and reducing fraud via digital compliance tools.

Government continues to evaluate the effectiveness of these tools, recently publishing a study on Microsoft CoPilot across 20,000 Civil Servants. The Incubator for AI also deploys bespoke tools to unlock mission delivery. For example, the PM recently announced the rollout of Extract, an AI planning tool, to all local authorities in England by Spring next year.

These initiatives will enhance efficiency and reduce duplication, ensuring we can deliver public services which are fit for the future, while also making it easier for people to interact with their government’s digital services.