UK Visas and Immigration: Telephone Services
(asked on 11th May 2022) - View Source
Question to the Home Office:
To ask the Secretary of State for the Home Department, what the average waiting time to speak to an agent on the MPs' Enquiry Line was for each week in April 2022.
This question was answered on 16th May 2022
905 - We do not collect data in this format.
904 - Calls have been longer than we would wish, but we have brought in an additional 16 dedicated passport staff to support the MP hotline, reducing wait times significantly.