NHS Test and Trace: Telephone Services

(asked on 9th December 2021) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether he is aware of problems with the 119 helpline to resolve covid-19 vaccine data inaccuracies; and what steps he is taking to help people whose data is incorrect.


Answered by
Maggie Throup Portrait
Maggie Throup
This question was answered on 10th January 2022

We are not aware of any specific issues. If an individual believes that their COVID-19 vaccine data is inaccurate, this can be resolved with the Vaccination Data Resolution Service (VDRS) via 119. The VDRS will contact the individual within 21 days. Where vaccine data does not appear on records in England, this will not prevent people from receiving a COVID-19 vaccine. Individuals affected can attend a walk-in site for either their booster or primary course of vaccination.

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