Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, if he will take steps to support residents in Living Well Street in Greets Green, West Bromwich to tackle slow internet speeds.

Living Well Street is currently not in any rollout plans via the local body, the Black Country LEP. While not eligible for our Rural Gigabit Vouchers, this helpful checker provides several local suppliers who are able to deliver to this area which residents may find useful (https://gigabitvoucher.culture.gov.uk/#suppliers).

The government has the ambition of providing nationwide gigabit-capable connectivity as soon as possible. The government will continue to take action to remove barriers to commercial network rollout, and will ensure that those in the hardest to reach areas are not left behind. £5 billion of funding has been allocated to invest in the hardest to reach areas of the UK, ensuring that all residents will have access to the digital connectivity they need and deserve. Further details of the £5 billion programme will be published in due course. As of 27 August, 26% of UK premises have access to gigabit-capable speeds; however while this is good progress, I realise there is still much more to do.

The government also introduced the broadband Universal Service Obligation (USO) on 20 March 2020. The USO gives eligible premises in the UK the right to request a decent and affordable connection. The government has defined decent broadband as a service that can provide a download speed of 10Mbps and an upload speed of 1Mbps. Further information can be found at this address: https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/broadband-uso-need-to-know.

However, the vast majority of premises in urban areas such as Living Well Street are likely to be able to access a 4G or 5G mobile data service that provides USO level speeds or higher and so therefore will not qualify for assistance under the Universal Service Obligation. According to the Ofcom mobile availability checker, residents in Living Well Street can access a 4G connection across all four of the mobile network operators.