Question to the Department for Business, Innovation, Science and Trade:

To ask the Secretary of State for Business, Innovation, Science and Trade, what discussions his Department has had with Royal Mail on postal services in Bexleyheath and Crayford constituency.

• Royal Mail has told my department that it is delivering to the vast majority of addresses in line with its specifications.
• Where customers are not receiving the service they are entitled to expect, that is unacceptable and must be urgently addressed.
• While the latest Q1 2026-27 results show some improvement in delivery performance, this is only a first step. Performance remains below the required standards and the pace of improvement must increase. I will continue to press the company to deliver the reliable service that constituents expect and deserve.