Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will make an assessment of the potential merits of (a) digitising and (b) introducing an online portal for the Child Maintenance Service.

The Child Maintenance Service (CMS) offers a range of digital services designed to support separated families. These include 'Child Maintenance Calculator’, ‘Get Help Arranging Child Maintenance’ and ‘My Child Maintenance Case’(MCMC). Through these services, parents can explore their options, calculate potential payments and submit an online application to the CMS to receive or pay child maintenance. For customers with existing cases, the online services allow them to report changes, check progress, view correspondence and make payments online 24/7.

Digital services were developed and will continue to evolve based on research and feedback from charities supporting separated families, victims of domestic abuse, and users with assisted digital needs.