Asylum: Hotels

(asked on 14th November 2022) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, if her Department will conduct an investigation into conditions at the SERCO-run hotel accommodating asylum seekers in the Metropolitan borough of Stockport.


Answered by
Robert Jenrick Portrait
Robert Jenrick
This question was answered on 17th November 2022

The Home Office expects the highest standards from our accommodation providers, who are contractually obliged to provide adequate accommodation and to conduct regular quality assurance checks across the asylum estate.

Robust compliance and governance protocols exist to ensure daily engagement is undertaken with our service providers by Home Office officials to ensure and assure that the providers’ operational delivery and overall performance consistently meet the required standards. If any issues are identified providers are required to take immediate action to address and recover accordingly.

We have not had any specific queries raised in regards to this particular hotel, therefore we will not be investigating but we would if concerns were raised.

If accommodation providers have been found to have fallen short of the required standards, then we can take action, including but not limited to the application of financial remedies.

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