Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, how his Department measures the (a) accessibility of GPs and (b) GPs' workload.

The General Practice Patient Survey (GPPS) measures patient satisfaction and ease of access to general practice (GP) services. The Ely and East Cambridgeshire constituency sits within the Cambridgeshire and Peterborough Integrated Care Board, where 69% of respondents to the 2025 GPPS reported a good experience of contacting their GP and 74% of respondents reported a good overall experience with their practice.

It is challenging to accurately estimate GPs’ workload as much of their work is not reflected in published data, and in addition to delivering appointments, GPs will manage referrals, complete paperwork, and, in the case of GP partners, manage the practice itself.

We know that high workloads can be a key driver for GPs reducing their contracted hours or leaving the profession altogether, impacting access to GPs. That’s why we are tackling morale through drivers such as growing the workforce and reducing bureaucracy through our Red Tape Challenge. Expanding capacity in GPs will improve access for patients, as well as alleviating high workloads, by making more appointments available.