NHS: Standards

(asked on 28th August 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether he plans to include reference to the statutory duty to involve patients in service delivery in future guidance to NHS (a) trusts and (b) integrated care systems.


Answered by
Edward Argar Portrait
Edward Argar
Minister of State (Ministry of Justice)
This question was answered on 9th September 2020

The priorities set across the National Health Service for the third phase of the COVID-19 response were published on 31 July in a letter sent to NHS leaders including integrated care systems, sustainability and transformation partnerships and trust chairs. The letter emphasises the need to listen and learn from patients and communities; and encouraged a renewed focus on health inequalities.

Beyond this work to ensure the prioritisation of the patient voice within the system, there is also existing statutory guidance on involving patients in the commissioning of health services. This includes duties across the system applying to NHS England, clinical commissioning groups, and NHS trusts. This guidance has been maintained during the COVID-19 pandemic and engagement has continued with the public in a range of virtual ways.

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