Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure (a) consumers are protected from consumer fraud by small businesses and (b) victims are (i) promptly and (ii) sufficiently compensated for their losses.

DBT funds Citizens Advice to provide consumer advice in England and Wales. Citizens Advice run an annual Scams Awareness campaign on behalf of the Consumer Protection Partnership to raise awareness about scams: how to spot a scam, prevent becoming a victim and report scams.

The next campaign will run from 20 October-2 November. The Citizens Advice website has detailed advice on that how to report a scam to the Citizens Advice consumer service and additionally to Action Fraud. There is also advice to consumers about checking to see whether they can get their money back if they have been scammed.