Energy: Billing

(asked on 24th May 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what data his Department holds on the number of disconnections of customers in England for non-payment of (a) gas and (b) electricity bills in each of the last five years.


Answered by
Greg Hands Portrait
Greg Hands
This question was answered on 6th June 2022

Ofgem, as the independent regulator of the gas and electricity markets, publishes details on the number of customer disconnections on their website:

https://www.ofgem.gov.uk/energy-data-and-research/data-portal/all-available-charts?keyword=disconnection%20for%20non-payment&sort=relevance.

This information is available up to Q2 2021 and dates back to Q1 2006. Ofgem regulates the market in Great Britain, so this data is for customers in Great Britain.

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