Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department records the number of people who are on the Priority Services Register.

The Government does not record this data however Ofgem, as the regulator, does. According to Ofgem’s statistics, as of 31st December 2021, 7,352,529 and 6,266,228 consumers were on the Priority Services Register for electricity and gas respectively.

Ofgem requires all suppliers to provide a Priority Services Register for vulnerable consumers with additional, non-financial needs. Those on a Priority Service Register are offered a range of services relating to safety, access, and communication free of charge.