Question to the Home Office:

To ask the Secretary of State for the Home Department, what proportion of urgent cases submitted to the Home Office via the dedicated MPs' written enquiries route are responded to within the twenty working day target.

The Department works to a target of responding to 95% of Hon. Member’s written correspondence within 20 working days.

Performance against target has been impacted by an unprecedented increase in MPs queries following the Afghan evacuation, Ukraine crisis and HM Passport Office application surge.

Data about intake and performance in answering Hon. Members correspondence are published quarterly with the latest Quarter available at: https://www.gov.uk/government/publications/customer-service-operations-data-q2-2022

The published data does not distinguish between urgent and non-urgent enquiries.